POLICY NOTICE
HOW HIGHER LEVEL TUTORING COLLECTS, USES AND PROTECTS YOUR PERSONAL INFORMATION.
Higher Level Tutoring respects your privacy and is committed to handling personal information responsibly and transparently.
WHO WE ARE
Higher Level Tutoring (HLT) provides educational services and resources for learners, families, schools and employers.
INFORMATION WE COLLECT
Depending on how you use HLT, information may include:
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Names and contact details
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Learner and parent/guardian details
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Registration and enquiry information
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Information needed to provide educational support
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Booking and payment information
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Communications with HLT
WHY WE USE YOUR INFORMATION
For example, to:
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Respond to enquiries
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Register learners and provide services
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Manage tuition, courses and resources
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Communicate with learners and families
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Process bookings and payments
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Meet legal and safeguarding responsibilities
OUR LAWFUL BASIS
Higher Level Tutoring only uses personal information where there is a lawful reason to do so. Depending on the purpose, HLT may rely on the following lawful bases:
Contract — where information is needed to respond to an enquiry, arrange or provide tuition, courses or resources, manage bookings and payments, or fulfil an agreement with a customer.
Legitimate Interests — where information is reasonably needed to operate HLT, communicate with learners and families, maintain appropriate records, support the safe delivery of educational services and protect the interests of HLT and its users.
Legal Obligation — where information must be processed or retained to meet legal, financial, safeguarding or regulatory responsibilities.
Where consent is required for a particular purpose, it will be requested separately and can be withdrawn where applicable.